Bell Person Job at Hersha Hospitality Management, Lake Placid, NY

  • Hersha Hospitality Management
  • Lake Placid, NY

Job Description

Bell Person Opportunity

Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services.

Your Growth Path

Bell Captain or Guest Service Agent – Concierge or Guest Services Manager – AGM or General Manager

Your Focus
  • Load and unload luggage carts.
  • Tag and store luggage.
  • Escort guest to hotel rooms.
  • Provide an overview of guest room, hotel services and amenities.
  • Make deliveries to guest rooms.
  • Assist guest with room changes.
  • Stock pantry when necessary.
  • Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.
  • Perform house attendant functions when staff shortages occur.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM's EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.
Your Background and Skills
  • High School diploma preferred.
  • Previous customer experience required or equivalent training.
HHM Hotels Benefits and Perks
  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Daily Pay
  • Free Basic Life Insurance
  • 24/7 access to TELUS Health, a confidential work-life resource.
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program
Work Environment and Context
  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.
What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels

Job Tags

Daily paid, Full time, Part time, Local area, Shift work

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