Job Description

Counter Server Position at Porta Via Italian Foods

Earn approximately $23/hour working inside a busy Pasadena Italian caf and market with pooled tips, flexible scheduling, free parking, and Sundays always off.

Porta Via Italian Foods is hiring a part-time Counter Server for its busy neighborhood Italian market, caf, bakery, and deli in Pasadena. You'll join a team known for freshly made-from-scratch food, friendly service, and steady daily business.

If you enjoy interacting with guests, staying busy, and working alongside a supportive team, we'd love to speak with you.

Compensation

• $18.57/hour base pay
• Pooled tips
• Average total earnings are around $23/hour, depending on hours worked and business volume
• Paid biweekly

Schedule

• Part-time position
• Flexible weekly schedule
• Sundays are always off

Benefits

• Medical benefits available for employees working 30+ hours per week with employer contribution
• Paid sick days
• Free parking
• Staff discounts
• Opportunities for advancement into Lead and Management roles

Why This Role Stands Out

• Sundays are always off
• Average earnings around $23/hour with pooled tips
• Flexible part-time scheduling
• Free parking and staff discounts
• Busy, team-oriented work environment
• Opportunity for long-term growth into leadership roles

About the Role

This is a hands-on counter-service position in a busy Italian market and caf. Guests order at the counter, and hospitality is delivered through speed, accuracy, teamwork, and genuine guest interaction.

Success in this role comes from staying organized, communicating well with your teammates, and delivering friendly, efficient service during busy meal periods.

Tips are pooled and consistent, providing reliable supplemental income while encouraging a collaborative team environment where everyone works together to deliver a great guest experience.

We are looking for someone who can:

• Communicate warmly and professionally with guests
• Maintain accuracy during busy counter service
• Work efficiently in a fast-paced team environment
• Support cleanliness and organization throughout each shift
• Multitask calmly during busy service periods
• Help maintain strong hospitality standards every day

About Porta Via Italian Foods

Porta Via Italian Foods is a neighborhood Italian market, caf, deli, and bakery serving freshly made-from-scratch food in Pasadena.

Guests visit throughout the day for coffee, pastries, sandwiches, prepared foods, baked goods, and market items, creating a steady, fast-paced environment with plenty of guest interaction.

The operation combines retail market service with high-volume caf and deli counter service, creating an energetic workplace focused on teamwork, consistency, hospitality, and quality ingredients.

Leadership values reliability, professionalism, efficiency, and maintaining a supportive team culture.

Responsibilities

• Greet guests and take orders at the counter
• Accurately handle POS transactions
• Assist with deli service, light food preparation, and attractive counter presentation
• Support retail stocking and merchandising
• Maintain cleanliness and food safety standards
• Help prepare the caf for service and keep it organized throughout your shift
• Work efficiently in a fast-paced, collaborative environment
• Support teammates during busy service periods

Qualifications

• At least one year of restaurant, caf, deli, or food service experience
• Strong communication and guest service skills
• Comfortable multitasking during busy service periods
• Reliable with a strong work ethic
• Professional appearance
• Ability to stand for extended periods and lift up to 35 pounds
• Food safety certification preferred or willingness to obtain within 30 days

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